Sunday, May 10, 2009

Sunday at the phone bank: the statistics

Hours worked: 8, minus lunch and brief period of equipment malfunction.
Calls made: 103.
Surveys completed: 13.
Average time per complete survey: 8 minutes.
Nearly identical answering machine messages left: 34.
Times hung up on: 5.
Busy signals: 7.
Answering machines using a chorus of children's voices: 4.
Times "Mother's Day" was mentioned: 5.
Times chatted up by journalist looking to partner with market researchers in new water scarcity consulting enterprise: 1.
Improvement made on backwards-writing & raindrop-drawing skills while waiting for phone to dial out: 30%.

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